FAQ

Because great things start with one simply question.

ARE TABLETS INCLUDED IN THE PRICE?

No, tablets are your choice. However, if you wish we can suggest to you the model that best suits your needs, with a low price and maximum efficiency.

WHICH TABLETS ARE THE BEST?

All of them! The experienced Smartup team undertakes the creation of apps either on IOS(Apple operating system) or on Android(Samsung operating system etc). Just choose which operating system you want and Smartup will do the rest!

WHICH LANGUAGES CAN I HAVE ON MY MENU?

Whichever you want. Apps can be designed so as to include whatever language you choose.

HOW IS THE TRANSLATION BEING DONE?

Translations are assigned to a collaborating Smartup office so as to be reliable and accurate.

CAN I SEE HOW IT WORKS? CAN I HAVE A DEMO?

Since Smartup has undertaken dozens of app creation projects, you may navigate in the website where the Demos are uploaded, along with instances of use from Smartup success stories. Simultaneously, you can download the apps which are available on Google Play.

CAN I ADD PRODUCTS AND CATEGORIES?

Of course! The backend is designed so as to be functional from the very first moment. It’s easy to use, designed to be simple and fully comprehensible, it will make it easy for you and help you get rid of the trouble of re-issuing a catalogue.

IF SOMETHING HAPPENS WITH THE APP, WHAT GOES NEXT? WHO IS GOING TO FIX IT?

Smartup will! At an unlikely situation where something is not working, you can choose the package you want for your constant service / 24-hour support program, operating seven days a week, and be sure that nothing will go wrong.

DO I KEEP THE CONTENT COPYRIGHTS OF MY ELECTRONIC CATALOGUE?

Of course! Smartup guarantees that descriptions, photos and whatever other material we manage, remains strictly on your business’s ownership before, after and during the project.

IS ANY SPECIAL KNOWLEDGE NEEDED TO USE THE ELECTRONIC CATALOGUE?

Not at all! Knowing how to use the touch screen is enough, and the app will show them the rest. All Smartup apps are designed so as to be easy to use, comprehensible and simple as the old conventional catalogue, having though the dynamics of new technologies.

HOW ARE CLIENTS GOING TO GET THE APP?

Depending on the operating system you will choose in order to create your app, clients will be able to download the app in their devices through Google Play or Appstore.

HOW MUCH TIME IS NEEDED TO RECEIVE THE APP?

10 working days. When we get the material, we start to construct your app, while it can be under your control at any time.

I DON'T LIKE/I WANT ARTISTIC PICTURES OF MY PRODUCTS.

Smartup creative team can help you in any case with the material you want to imprint along with professional photographers and special editing.

ARE TABLETS FRAGILE AND EXPENSIVE?

Except the protective frameworks for the screens, Smartup can cover needs such as creation of a base or a case so as to be sure for your device’s safety.
Also, tablet brands that cooperate with Smartup, can offer you the lowest prices.

HOW ARE MY CLIENTS GOING TO KNOW ABOUT THE APP?

Very simply. Sometimes a good product “speaks for itself”, but if you want quick and guaranteed results you can adress the cooperating company Think Loud that will undertake the promotion of your app or your business.